Privacy Policy
Scipioni Relais – Rome, Italy
Last updated: March 2026
At Scipioni Relais, we are committed to protecting your personal data and respecting your privacy in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a reservation, contact us, or stay at our property.
1. Data Controller
The Data Controller is:
Scipioni Relais
Via degli Scipioni 145
Rome, Italy
Email: info@scipionirelais.com
Phone: +39 349 191 0843
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data, such as first name and surname
- Contact details, such as email address and phone number
- Booking details, such as dates of stay, number of guests, and reservation information
- Payment-related information, processed securely through external payment providers
- Technical data, such as IP address, browser type, device type, and operating system
- Usage data, such as pages visited, time spent on the website, and navigation paths
- Cookies and similar tracking technologies used to ensure website functionality and improve user experience
3. Purposes of Processing and Legal Basis
Your personal data may be processed for the following purposes:
a) Reservation management
To receive, manage, confirm, and administer your booking.
Legal basis: performance of a contract or steps taken prior to entering into a contract.
b) Guest communication
To contact you regarding your reservation, arrival, stay, or related requests.
Legal basis: performance of a contract.
c) Compliance with legal obligations
To comply with obligations under Italian law, including guest registration and communication of guest data to the competent authorities through the legally required systems, such as Alloggiati Web where applicable.
Legal basis: compliance with a legal obligation.
d) Payment processing
To process payments, guarantees, or deposits connected with your reservation.
Legal basis: performance of a contract.
e) Website functionality, maintenance, and improvement
To ensure the proper functioning, security, and performance of the website and to improve the user experience.
Legal basis: legitimate interest.
f) Marketing communications
To send newsletters, promotional updates, or other marketing communications, only where you have given your consent.
Legal basis: consent.
4. Booking and Payment Processing
Reservations are managed through our booking system, including MotoPress.
Payments, guarantees, and deposits may be handled through external providers, including payment processors, credit card systems, or bank transfer solutions. Scipioni Relais does not intentionally store full credit card details on its own systems unless strictly necessary and lawfully permitted.
The processing of payment data by third-party providers is subject to their own privacy policies and security measures.
5. Hosting and Technical Services
Our website is hosted by a professional hosting provider, such as Aruba or an equivalent provider, which may process technical data necessary for the operation, security, and availability of the website.
Such technical data may include IP addresses, server logs, browser requests, and related system information.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies for the following purposes:
- to ensure the proper technical functioning of the website
- to remember user preferences where applicable
- to improve website usability and performance
- to collect general information about website usage
Where required by applicable law, non-essential cookies are used only after user consent.
Users may manage cookie preferences through the cookie banner, where available, or through their browser settings.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected and in accordance with applicable laws.
In particular:
- booking and guest data may be retained for the duration of the stay and for the time necessary to manage related services
- accounting and fiscal data may be retained for up to 10 years where required by Italian law
- data processed for legal obligations may be retained for the period required by applicable regulations
- marketing data may be retained until consent is withdrawn
8. Data Sharing
Your personal data may be shared, where necessary, with:
- booking system providers, including MotoPress
- payment service providers and banking/payment intermediaries
- hosting and technical service providers
- accountants, consultants, or professional advisors where necessary
- Italian public authorities or law enforcement bodies where required by law
We do not sell your personal data to third parties.
9. International Data Transfers
Where certain technical or service providers process data outside the European Economic Area, such transfers will take place only in compliance with applicable GDPR requirements and with appropriate safeguards where required.
10. Your Rights
Under the GDPR, you have the right to:
- access your personal data
- request correction of inaccurate or incomplete data
- request deletion of your personal data where legally applicable
- request restriction of processing
- object to processing where legally applicable
- withdraw consent at any time, where processing is based on consent
- request data portability where applicable
- lodge a complaint with the competent supervisory authority
To exercise your rights, you may contact us at:
info@scipionirelais.com
11. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and therefore absolute security cannot be guaranteed.
12. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. Users are encouraged to read the privacy policies of any third-party websites they visit.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. The updated version will be published on this page with the revised date.
14. Definitions
For the purposes of this Privacy Policy:
Personal Data
Any information that directly or indirectly identifies or can identify a natural person.
Usage Data
Information collected automatically through the website, such as IP address, browser type, pages visited, time spent on pages, and navigation paths.
User
Any person using this website.
Data Subject
The individual to whom the personal data relates.
Data Controller
The entity that determines the purposes and means of the processing of personal data. For this website, the Data Controller is Scipioni Relais.
Cookies and Tracking Technologies
Small data files or other technologies used to store or collect information regarding user activity on the website.